DataSIM - Notice history

Office Support experiencing major outage

Operational

GLOBAL - Operational

BT - Operational

Vodafone UK - Operational

Telefonica - Operational

Vodafone GDSP - Operational

MANX P1 - Operational

MANX P2 - Operational

MANX P4 - Operational

MANX P6 - Operational

Operational

APN Infrastructure - Operational

API and Portal Services - Operational

SIM Provisioning - Operational

Billing, CDR and Related Statistics - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025100.0% uptime
Jun 2025100.0% uptime
Jul 2025100.0% uptime

Notice history

Jul 2025

No notices reported this month

Jun 2025

No notices reported this month

May 2025

Degradation of data sessions on Global SIMs
  • Update
    Update

    Connectivity has been monitored since the fix and the service appears stable.


    We'll monitor for a few more days before closing the ticket.


    We've asked the providers for a report and will share information as we receive it.

  • Monitoring
    Monitoring

    The network have confirmed that a fix has been implemented and devices are beginning to recover.

    This will continue to be monitored and updates provided.

  • Identified
    Identified

    The network engineers have advised they have identified an issue and are currently working on the resolution.

    We will provide an update as soon as possible.

  • Investigating
    Investigating

    We have been receiving reports of intermittent connectivity issues for some devices in the UK using the GL SIM profile.

    Affected devices are able to register to a mobile network and successfully authenticate onto the APN but cannot always send/receive data.

    DataSIM have escalated the issue with Core Network Engineers.

    SMS is unaffected.

DataSIM switchboard down
  • Investigating
    Investigating

    DataSIM HQ is experiencing an intermittent fault on the

    03700 11 90 10 phone lines.


    All departmental emails and portals etc are operating normally.


    If you'd rather speak to a human please call

    07429505245 for SIM support

    and

    07429508429 for admin queries

May 2025 to Jul 2025

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