DataSIM - Notice history

All systems operational

Operational

GLOBAL - Operational

BT - Operational

Vodafone UK - Operational

Telefonica - Operational

Vodafone GDSP - Operational

MANX P1 - Operational

MANX P2 - Operational

MANX P4 - Operational

MANX P6 - Operational

Operational

APN Infrastructure - Operational

API and Portal Services - Operational

SIM Provisioning - Operational

Billing, CDR and Related Statistics - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025100.0% uptime
Mar 2025100.0% uptime
Apr 2025100.0% uptime

Notice history

Apr 2025

Scheduled network maintenance
Scheduled for April 03, 2025 at 7:00 PM – 11:00 PM about 4 hours
  • Planned
    April 03, 2025 at 7:00 PM
    Planned
    April 03, 2025 at 7:00 PM

    The networks will be undertaking work that will result in a loss of network resilience for up to 30 minutes. No service disruption is expected but there is an increased risk while the work takes place.

Planned upgrade scheduled on BT provisioning system.
Scheduled for April 02, 2025 at 8:30 PM – April 03, 2025 at 6:00 AM about 10 hours
  • Planned
    April 02, 2025 at 8:30 PM
    Planned
    April 02, 2025 at 8:30 PM

    BT are updating their platform and SIM Provisioning may be briefly unavailable during the maintenance window.

Mar 2025

MANX Planned Maintenance
  • Completed
    March 28, 2025 at 5:00 AM
    Completed
    March 28, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    March 27, 2025 at 7:00 PM
    In progress
    March 27, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    March 27, 2025 at 7:00 PM
    Planned
    March 27, 2025 at 7:00 PM

    MANX are undergoing maintenance of the core network. They will be an increased risk of service disruption during the maintenance window.

Planned Maintenance on BT SMS API
  • Completed
    March 20, 2025 at 1:00 AM
    Completed
    March 20, 2025 at 1:00 AM
    Maintenance has completed successfully
  • In progress
    March 19, 2025 at 9:00 PM
    In progress
    March 19, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    March 19, 2025 at 9:00 PM
    Planned
    March 19, 2025 at 9:00 PM

    BT are updating their platform and both SIM Provisioning and SMS API may be briefly unavailable during the maintenance window.

Telefonica Global SIM SMS API and Provisioning Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    Telefonica advise intermittent issues with their API affecting DataSIM API and Provisioning on the TF profile only.
Telefonica IoT APN Maintenance
  • Completed
    March 13, 2025 at 4:00 AM
    Completed
    March 13, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    March 12, 2025 at 10:00 PM
    In progress
    March 12, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    March 12, 2025 at 10:00 PM
    Planned
    March 12, 2025 at 10:00 PM

    Work relating to relating an upgrade of Huawei's virtualised platform is taking place, this work will involve up to a 30-minute outage of the entire Huawei site during this essential work.  Telefonica anticipated any service interruption will commence between 01:00 (UTC) – 02:30 (UTC).

    Devices using the datasim.global APN and Telefonica IoT SIMs will not be able to transit data and will have their internet sessions dropped. SMS will continue as usual. At the end of the outage devices will be able to reauthenticate without starting a new registration to the mobile network.

SMS API on GLOBAL SIM
  • Completed
    March 11, 2025 at 12:00 PM
    Completed
    March 11, 2025 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    March 11, 2025 at 8:00 AM
    In progress
    March 11, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 11, 2025 at 8:00 AM
    Planned
    March 11, 2025 at 8:00 AM

    The Core Network SMS API is being upgraded to the latest software release. SMS API and SMS sent by the Portal may be delayed for up to 30 minutes within the maintenance window.

Feb 2025

IP-Data Degradation Roaming on O2 UK
  • Resolved
    Resolved
    The incident is resolved.
  • Monitoring
    Monitoring
    O2 UK advise the issue is resolved for devices using P2, P4 & P6 SIM cards. We are waiting for confirmation on the GL SIM profile, but would expect that to be resolved as well.
  • Update
    Update
    Network Technicians continue to investigate the incident.
  • Update
    Update

    It is confirmed that this issue is also affecting devices using GL profile SIM cards.

    We expect devices using any roaming SIM on O2 UK to be affected as this appears to be a network wide profile with O2 UK network and not a particular SIM profile.

    4G is not affected.

  • Investigating
    Investigating

    We have received reports that there are issues with IP-Data whilst roaming on O2 UK with 2G and 3G bearers. This appears limited to the P2, P4 and P6 SIM profiles.

    Network Engineers are investigating.

Feb 2025 to Apr 2025

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