DataSIM - Intermittent Ip-Data Outage on the GL SIM Profile – Incident details

All systems operational

Intermittent Ip-Data Outage on the GL SIM Profile

Monitoring
Major outage
Started about 6 hours ago

Affected

IoT Connectivity

Major outage from 5:11 AM to 10:37 AM, Operational from 10:37 AM to 12:00 AM

GLOBAL

Major outage from 5:11 AM to 10:37 AM, Operational from 10:37 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Connectivity appears stable. We do not have information from the provider yet. We will continue to monitor the service.

  • Identified
    Identified

    The issue has been escalated with the network provider for the mobile network. DataSIM monitoring is indicating that the service is currently up.

  • Investigating
    Investigating

    IP-Data connectivity for devices using the GLOBAL SIM Profile has been intermittent since 03:15 UTC-Z this morning. The service is currently operating normally.

    This is being investigated.