DataSIM - IP-Data Outage Affecting Telefonica IoT Services – Incident details

All systems operational

IP-Data Outage Affecting Telefonica IoT Services

Resolved
Degraded performance
Started over 1 year agoLasted about 2 hours

Affected

IoT Connectivity

Degraded performance from 2:20 PM to 4:29 PM

Telefonica

Degraded performance from 2:20 PM to 4:29 PM

Updates
  • Resolved
    Resolved

    Telefonica confirm that the issue is resolved, with service operating at usual levels.

    Technicians will continue to monitor the service in accordance with policy.

  • Monitoring
    Monitoring

    IP-Data service has resumed and is being monitored. Telefonica has not yet confirmed the issue is resolved.

  • Investigating
    Investigating

    DataSIM metrics indicate degradation within the Telefonica IoT network affecting IP-Data for devices using Telefonica IoT SIM cards.

    Voice and SMS services for devices using Telefonica IoT SIM Cards are not affected.

    Technicians are investigating.