DataSIM - MANX / OV Service Incident P2, P4, P6 – Incident details

All systems operational

MANX / OV Service Incident P2, P4, P6

Resolved
Operational
Started almost 2 years agoLasted less than a minute

Affected

IoT Connectivity

Operational from 9:00 AM to 9:00 AM

MANX P2

Operational from 9:00 AM to 9:00 AM

MANX P4

Operational from 9:00 AM to 9:00 AM

MANX P6

Operational from 9:00 AM to 9:00 AM

Updates
  • Resolved
    UTC
    Resolved

    DataSIM has been notified by MANX Telecom / WorldOv that an error in their platform resulted in a small number of devices being blocked from the network at the SIM level. Some of these SIMs are now in a state where they are unable to assist devices reconnecting to any network without manual intervention.

    The issue occurred Friday the 18th October at 11:00 AM and only affects P2, P4 and P6 SIM cards.

    If you believe any of your devices have been affected and not yet recovered from this then please get in touch with the Support team providing a list of affected SIM cards with the make and model of the device.